Terms and Conditions

Making an order
You can place an order for products through our website or if you prefer by phoning us on 01803 859799. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.

returns
We have every confidence in our products; however, if you are in anyway dissatisfied with your purchase you may return it to us within 28 days of receipt for a refund or replacement. The goods must be in their original condition with packaging and labels intact.
Returns should be sent by post to Coast Vibe, Unit 5 Brixham Marina, Berry Head Road, Brixham, Devon, TQ5 9BW (at the buyer’s expense). We regret that postage can only be refunded if the item is faulty. In the event of goods arriving damaged or not as ordered, please inform us within 24 hours, and we will be happy to replace or refund on the product/s return.

cancellation
Once payment has been confirmed, we are unable to cancel an order. If you are unhappy with the goods once they have been received, please follow the returns procedure above.

security
security is a high priority at Coast Vibe, and we have implemented online payments through Barclaycard, an industry leader with a strong reputation regarding security. Barclays automatically encrypts your confidential information in transit from your computer to theirs, using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
This means store pages are uploaded to a secure area of a web server that is heavily guarded both physically and electronically, to control access. When customers are submitting data over an SSL connection (shown by the golden padlock or golden key appearing in the browser window), nobody else on the Internet will be able to read what they are typing in. This prevents the interception of credit card numbers as they are entered. So secure that even we don’t see your card details!

Liability
We will try to ensure that the information available on the website at any one time is true and accurate but cannot accept responsibility for any errors made.
All sizes are approximate. It is very difficult to accurately portray the actual colour of products or fabrics in a web picture, due to differing screen resolutions, and natural product variations. We endeavour to give the best portrayal of colour, but we cannot guarantee this.
We do not accept liability for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services without prior notice.
Coast Vibe will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim. This Liability section applies only to the extent permitted by law.\

copyright
All contents and information on this site including without limitation text, graphic and images, are the property of Coast Vibe or respective owners and are protected by United Kingdom Copyright Laws.